Smarter Glass Purchase Order Terms and Conditions


(Ver 2018-02-06)

SmarterGlass reserves the right to return or reject product if the following terms and conditions have not been followed or met.

  • Product shipped to SmarterGlass shall NOT be Counterfeit or include Counterfeit Materials.
    • All Counterfeit Product shipped to SmarterGlass will be reported to and seized by the
      Federal Bureau of Investigation (FBI).
    • Vendor information shall be given to the FBI for further investigation.
    • Vendor will be Un-Approved
  • SmarterGlass and SmarterGlass’ Customers may test product against the OEM’s specification. If the product is not up to the standards promised SmarterGlass may return the product.
  • SmarterGlass at any moment and for any reason may Review a Vendors ability to provide product.
    • If a Vendor fails the Review they will be Un-Approved. Un-Approved Vendors can not sell product to SmarterGlass.
  • SmarterGlass, SmarterGlass’ Customers, and Regulatory Authorities shall have access to the applicable areas of facilities and to applicable documented information, at any level of the supply chain.
  • Your Organization shall…
    • implement a Quality Management System
    • use SmarterGlass-designated or approved external providers, including process sources
    • notify SmarterGlass of Nonconforming processes, products, or services and obtain approval of their disposition.
    • prevent the use of suspected unapproved, unapproved, and counterfeit parts
    • notify SmarterGlass of changes to processes, products, or services, including changes of their Vendors or location of manufacturing.
    • flow down to Vendors applicable requirements including requirements on SmarterGlass Purchase Order(s).
    • Provide a Certificate of Conformance, test reports, or authorized release certificate, as applicable
    • Retain documented information, including retention periods and disposition requirements
    • ensure that your employees are aware of…
      • their contribution to product and service conformity
      • their contribution to product safety
      • the importance of ethical behavior.